Privacy policy

Simbird (hereinafter referred to as "this Website") is committed to ensuring that your privacy is protected. To provide you with a safe and secure experience when using our services and information, we have established this privacy policy to protect your rights. Please read the following content carefully:

1. Scope of the Privacy Policy

This privacy policy covers how this Website handles personally identifiable information collected when you use the services on this Website. The privacy policy does not apply to external websites linked from this Website, nor does it apply to personnel not commissioned or involved in the management of this Website.

2. Collection, Processing, and Use of Personal Data

When you visit this Website or use the functional services provided by this Website, we will ask you to provide necessary personal data depending on the nature of the service, and your personal data will be processed and used within the scope of that specific purpose. Without your written consent, this Website will not use your personal data for other purposes. When you use interactive features such as service mailboxes or surveys, this Website will retain the name, email address, contact information, and usage time you provided. During general browsing, the server will automatically record related actions, including the IP address of your connected device, usage time, browser type, and browsing and click data, as a reference to improve our website services. This record is for internal use only and will never be disclosed publicly. To provide accurate services, we will conduct statistical analysis on collected survey data. Statistical data or explanatory texts resulting from analysis may be published, but they do not involve specific personal data.

3. Data Protection

Only authorized personnel have access to your personal data. If it is necessary to entrust other units to provide services due to business needs, this Website will strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure they comply.

4. External Links

Pages of this Website provide links to other websites. You can click on these links to enter other websites. However, the linked websites do not apply to this Website's privacy policy, and you must refer to the privacy policy of the linked websites.

5. Policy on Sharing Personal Data with Third Parties

This Website will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public authorities, except where there is a legal basis or contractual obligation to do so.

Exceptions to the above include, but are not limited to:

  • With your written consent.
  • Explicitly required by law.
  • To avoid danger to your life, body, freedom, or property.
  • Cooperation with public authorities or academic research institutions, based on public interest and necessary for statistical or academic research, and where the data has been processed or collected by the provider to make it impossible to identify specific individuals.
  • When your behavior on this Website violates the terms of service or may harm or obstruct the rights of this Website and other users or cause harm to anyone, disclosure of your personal data by the website management unit is necessary for identification, contact, or legal action.
  • Beneficial to your rights.
  • When this Website entrusts vendors to assist in collecting, processing, or using your personal data, it will supervise and manage the outsourced vendors or individuals.

6. Use of Cookies

To provide you with the best service, this Website will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in your browser's function items to High, which will refuse the writing of cookies, but it may lead to some functions of the Website not working properly.

7. Revisions to the Privacy Policy

This Website's privacy policy will be revised as needed and the revised terms will be published on the Website.

8. Direct Marketing

With your consent, we may use your personal data, including your name, address, phone number, mobile phone number, fax number, and email address, for direct marketing purposes via email or SMS, including:

  • Products and services offered by this Website.
  • Activities, promotions, news, and gift exchanges from this Website.

If you do not wish us to use your personal data as described above and/or provide your personal data to others for direct marketing purposes, you may notify us to exercise your right to refuse marketing. You can email us at simbird.uk@gmail.com and write "Unsubscribe" in the subject line.

9. Inquiries and Corrections of Personal Data

Under the relevant provisions of the Data Protection Act, you have the right to inquire whether we hold your personal data, obtain a copy of such data, and request corrections to any inaccurate data. For inquiries or correction requests, please email us at simbird.uk@gmail.com.