
【Product Content】
• Applicable regions: Mainland China, Hong Kong, Macau
• Customer can recharge the SIM card for service resumption in 365 days after the data is used up or the validity period expires
Re-charge amount: HK$250
Data package: 36GB Mainland China & Hong Kong & Macau Data
Validity period: 365 Days
Note:
(1) Once the 365-day validity period expires or all data has been consumed, data service will be suspended. Unused data will be forfeited. To continue to use the service, customer has to recharge the SIM card within 30 days after the data is used up or the validity period expires. Otherwise, the SIM card will no longer be valid.
(2) Customer can recharge HK$250 to the SIM card so as to reactivate data package(365-day validity period) within 30 days after all data has been consumed or validity period expires.
(3) The usage of reactivated data package will be recalculated from the data of reactivation, and will not be accumulated with the expired unused usage.
【Activation method】
• After successful purchase, the eSIM QR code will be sent to your email address via email.
• After scanning and activating the QR code, the eSIM will be automatically activated and the valid usage period will start calculating immediately.
• Please refer to the User Guide for details.
• Note: No cancellation, change or refund will be accepted once the eSIM is issued.
【Query account information】
Short Message:
Dial *118*35# (to check the stored-value card service number, validity period and balance)
Call *118*50# (to check the usage of stored-value cards, only applicable to stored-value cards with "fair use data usage limit")
Call *118*55# (to check the usage of stored-value cards, applicable to stored-value cards that are not subject to the "fair use data usage limit")
APP:
1. Download the MyCUniq App
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- SIM card number: the first 19 digits on the SIM card body (starting with 89852)
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- Prepaid card phone number: The service number (starting with 852) received in the confirmation SMS after successfully activating the prepaid card
- Prepaid card phone number: The service number (starting with 852) received in the confirmation SMS after successfully activating the prepaid card
3. After successfully logging in, you can check the usage, validity period and balance of the stored-value card through "User Overview" and "Usage Query" (Note: Unactivated and expired stored-value cards cannot be logged in to the website for inquiry)
- Choosing a selection results in a full page refresh.
- Opens in a new window.